FAQs

Everything you need to know before we start working together. If you don't see your question here, just reach out and we'll walk you through it.

General

+1 is an on-demand product visual production team built for brands, retailers, studios, and creative teams that need extra production capacity.

We support product visual production across image editing, product retouching, background removal, clipping path, ghost mannequin, flatlay, color correction, advanced retouching, basic digital imaging, 360° product videos, and SKU motion clips.

+1 is built for teams that need extra hands to keep visual production clean, controlled, and moving.

Working With Us

Send us your images, instructions, references, and expected turnaround. We review the scope, provide a quote and timeline, then move into production once everything is approved.

Yes. A free sample may be available for up to three images, depending on the project requirements.

The sample stage helps both teams align on editing standards, instruction clarity, output requirements, and overall production fit before moving into larger volumes.

Production starts after the quote is approved and payment is confirmed.

It means your production slot is confirmed once payment has been received. From there, the work is ready to move.

Scope, Quality, and Revisions

Every batch moves through a structured production and internal review process before delivery.

Corrections based on the original instructions are included. New or additional instructions may affect the scope and pricing.

We can review the new instructions and confirm whether it affects the timeline, scope, or pricing.

Yes. We work with your references, output specifications, file structure, naming requirements, and delivery method.

Files and Delivery

You can send files through an agreed file-sharing method or provide a file link.

Please prepare the source images, editing instructions, visual references, output specifications, estimated volume, and expected turnaround.

Final files will be delivered through the agreed delivery channel and format.

Pricing and Turnaround

Pricing depends on service type, image complexity, volume, turnaround, and production requirements.

Not at this stage. We review each workload first so the quote matches the actual production requirement.

Turnaround depends on scope, volume, complexity, and current production capacity. We confirm the timeline before production starts.

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